Privacy Policy
Last Updated: 27 May 2023
This Privacy Policy governs the manner in which Silverplay Ltd (“Silverplay,” “we,” “our,” or “us”) collects, uses, maintains, and discloses information collected from users (“you” or “users”) of the Silverplay Ltd website (the “Website”). This Privacy Policy applies to the Website and all products and services offered by Silverplay Ltd.
- Information We Collect
We may collect personal identification information from users in various ways, including, but not limited to, when users visit our Website, register on the Website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may also visit our Website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.
We may also collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device used, technical information about users’ means of connection to our Website, such as the operating system, the Internet service providers utilized, and other similar information.
- How We Use Collected Information
Silverplay Ltd may collect and use users’ personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
- To improve our Website: We may use feedback you provide to improve our products and services.
- To process payments: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the user may contact us via our Website.
- How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
- Sharing Your Personal Information
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
- Third-Party Websites
Users may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on